A franchise dealership already has its systems: a CRM, often a BDC, managers who go through the lead log every morning. What's hard to find is the time to answer every Facebook message as it arrives, write a proper listing for every trade-in that lands on the pre-owned lot, and reply to every Google review.
DriveGood AI works in front of those systems. It answers first, qualifies, books, follows up and hands each lead to the people and tools you already have.
New and used, from the same vehicle details
DriveGood AI works from the details of each vehicle, new or pre-owned. It posts and manages your listings on Facebook Marketplace, Facebook groups, your Facebook page, Instagram, Meta shops, TikTok, Google and your website, and keeps them current as prices and details change. Sold vehicles come down.
Pre-owned is where the volume gets hard. Trade-ins come in every week, each with its own trim, kilometres and condition. DriveGood AI writes a full description for each one from the details in your system, and creates a video from your photos or your own footage. It never adds a feature that isn't in your data.
Every lead answered, even at volume
A busy store can collect more messages in one evening than a salesperson can work through the next morning. DriveGood AI answers buyers right away in Messenger, on Marketplace and on your Facebook page, day or night, in English, French or Spanish, and sends the photos and videos they ask for.
Then it qualifies each buyer with questions about trade-in, financing, budget and timing, books test drives in your calendar, and follows up by text and email until the buyer answers. Finance and credit leads get qualified faster.
Keep your BDC and your CRM
You don't have to change how your store runs. Leads from DriveGood AI can go straight into your current DMS or CRM, so your BDC and your sales team keep their routine.
What changes is what your BDC receives. Instead of a bare "Is this still available?", agents get a buyer who has already named the vehicle and said whether there's a trade-in, how they plan to pay and when they want to buy. They start the call further along.
You also decide who answers buyers: DriveGood AI, a person, or both. If you want more hands on your leads, Drive Good's own BDC service is available on request. See how DriveGood AI works with a BDC.
Several locations, one system
For dealer groups, the Drive Good DMS handles several locations in one account, and it can import the data from your old DMS if you switch. If each store already runs its own DMS or CRM, you can keep it, and the leads go there.
Reviews at scale
A franchise store collects Google reviews from sales customers, service customers and parts customers, and each one without a reply stays visible to the next shopper. DriveGood AI answers your Google reviews in your dealership's tone, in the language each reviewer used. Negative reviews get a calm, professional answer.
Drive Good requests a review from every buyer. No incentives are offered and no reviews are filtered out. Drive Good only reports reviews that break Google's rules, and it never promises to get an honest review removed. More on reputation management for car dealers.
Reports by vehicle and by channel
With many vehicles and many channels, it's easy to lose track of what works. DriveGood AI reports on which vehicles and channels bring leads and sales, so you can decide where the budget goes. The ad budget that goes to Meta, Google or TikTok stays yours to set.
The rules hold at any volume
However many conversations come in, DriveGood AI never negotiates a price and never shares private information. Questions it can't answer from your vehicle details go to your team. Every conversation is saved with the lead in the DMS, so a manager can read what was said. Read more about responsible AI for dealerships.
How franchise dealers get DriveGood AI
DriveGood AI comes in the Drive Good package and is never sold separately. You can keep your current website, DMS or CRM. See how Drive Good approaches franchise dealer marketing, then book a 20-minute demo with vehicles from your own lot.
FAQ
Will DriveGood AI replace our BDC?
No. It answers first, qualifies and books, so your BDC works with buyers who are further along. You choose whether replies come from the AI, a person, or both.
Do leads go to our current CRM?
Yes. Leads can go straight to your current DMS or CRM, so nothing changes in your team's routine.
Can DriveGood AI handle several rooftops?
The Drive Good DMS handles several locations in one account. You can also keep the systems each store already uses.
Does it reply to reviews about service and parts?
DriveGood AI replies to the Google reviews your dealership receives, in your voice and in the reviewer's language, including negative ones.
Does DriveGood AI work with new vehicles too?
Yes. It works from each vehicle's details, new or pre-owned.
Does it negotiate on price?
No. Buyers get the advertised price, and negotiation stays with your sales team.
